1. How do I return my purchase?
    Kindly refer our Return & Exchange policy.
  2. Do you have COD (Cash on Delivery) Services?
    Sorry, we DO NOT have this option of the payment.
  3. Can I place an item on hold for purchase at a later date?
    Sorry, we don’t have this function on our store.
  4. Where is your shop?
    We are 100% fully operate online and no existing store or showroom at the moment.
  5. How do I know if you carry a certain brand?
    Kindly type the name of the brand you are searching for into our search form or click here.
  6. How to get your store first time information?
    Kindly click here to register, we will send you our new products and new information with newsletter.
  7. How to send feedback to life good?
    Kindly click here to provide feedback.
  8. How to register a new account?
    Kindly click here and fill in the email and password then click ‘Create new account’.
    (Note: registered email will auto as your username, kindly login with your email.)
  9. How do I update my details information?
    Kindly move your mouse on the “My Account” at Top Right Menu. And select ‘Profile’, you should be allow to edit your information now.
  10. How do I update my shipping information?
    Kindly move your mouse on the “My Account” at Top Right Menu. And select ‘Addresses’, you should be allow to edit your information now.
  11. I’m having problems ordering through your website.
    Kindly click here to submit your problem, and we will reply your email within 24 hours.
  12. Where can I get help?
    Kindly click here to submit your problem, and we will reply your email within 24 hours.
  13. What payment types do you accept?
    We accept Visa & Master (Credit or Debit Card). Our payment gateway is iPay88.
  14. Is this secure when I using my credit or debit card to proceed payment?
    We are using iPay88 as our payment gateway. iPay88 is one of the secure paymant gateway in Malaysia, kindly click here for more information of the iPay88.
  15. Why I can not proceed the payment?’
    Please check with your bank or financial institution to rule out errors on their behalf. If still can not proceed the payment, kindly click here to submit your problem, and we will reply your email within 24 hours.
  16. When I processing payment my computer down, how to check my order status?
    Kindly move your mouse on the “My Account” at Top Right Menu. And select “Orders”, if your payment is successful then your order should be appear in the list.
  17. Are your accept the Malaysian Ringgit (MYR) ONLY?
    Yes, we sell our product with Malaysian Ringgit ONLY.
  18. Do you save or keep my credit card details?
    No, we do not have save any credit card details.
  19. My information will be sell to third parties?
    No, protect your privacy is our top priority. Kindly refer our Privacy Policy.
  20. How many days it take for delivery?
    Our delivers most orders within 2-14 business days.
    Your order is shipped from our partner’s warehouses, your order will arrive in 4-14 business days
  21. What I should do when my items haven’t arrived yet?
    Kindly click here to contact our support, and we will reply your email within 24 hours.
  22. Do you ship nationwide or internationally?
    No, we don’t have service for international.
  23. How to check the status of my order?
    Kindly click here to track your order status or click here to contact our support, and we will reply your email within 24 hours.
  24. Where can get an invoice for my order?
    To see an invoice for a previous order:

    • Log in to your account
    • Kindly move your mouse on the “My Account” at Top Right Menu and select ‘Orders
    • You should be allow to download your invoice now.
  25. What is standard shipping for order out of Klang Valley?
    The shipping fee for delivery is to GROUND floor only.